Mender

We're growing our team!

Top Stitch Mending is looking for an experienced mender to join our studio. As a business rooted in sustainability, we are seeking someone who shares our commitment to mindful mending and a circular economy. If you have a passion for sustainable sewing and giving clothes a second life, we want to hear from you. If you love working with textiles and have a keen eye for detail, check out the job description below: 

Summary
We are seeking a detail-oriented and skilled Mender to join our studio team. The ideal candidate will be responsible for the meticulous repair and restoration of textiles and garments using various hand-sewing and machine sewing techniques. This role is a vital part of our operation and includes both hands-on mending and a range of studio management and customer service tasks. The Mender will help maintain a welcoming, organized studio space and serve as a knowledgeable point of contact for our customers.

Mending work will be in person at the Top Stitch Mending studio in Church Hill, 15-20 hrs a week. This is a 1099 contract position starting at $15/hr.

The ideal candidate will exhibit:

• Proven experience with hand and machine sewing techniques.

• A strong attention to detail and a commitment to quality craftsmanship.

• A passion for sustainable fashion and our company's mission.

• Excellent communication skills and the ability to work in a collaborative environment.

Responsibilities

Mending and preparation

• Perform high-quality mending on a variety of garments and textiles, including patching, darning, visible mending, and other repair techniques.

• Assess items brought in for repair, communicate with customers about their needs, and determine the most appropriate mending approach.

• Prepare garments and textiles for mending, which includes measuring, cutting, and preparing fabric and other materials required for repairs.

• Maintain accurate records of all mending projects, including required materials and time spent.

Studio operations and administration

• Use the company's calendar and scheduling system to manage appointments for mending drop-offs and pick-ups.

• Open and close the studio at the beginning and end of shifts, following established procedures.

• Maintain a high standard of cleanliness and organization throughout the studio, including work surfaces, tools, and common areas.

• Assist with studio set-up for customer appointments, events, and workshops.

• Run occasional short errands, such as purchasing sewing supplies.

• Answer customer inquiries, providing information about our mending services and the company.

• Prepare the studio for sewing classes, including setting up machines, organizing materials, and assisting instructors as needed.

Events and customer service

• Help set up and attend studio events, such as workshops and pop-ups.

• Engage with the public during events and while in the studio, answering questions and promoting the company's services.

• Ensure that items are correctly tagged and stored for pick-up and that customers are assisted promptly.

• Cultivate a positive and welcoming experience for all customers who visit the studio.

Qualifications

• Proven experience in textile mending, sewing, or tailoring, with strong knowledge of various fabrics and repair techniques.

• Proficiency with both hand-stitching and operating sewing machines.

• Excellent eye for detail to ensure high-quality, professional repairs.

• Exceptional customer service skills and a friendly, approachable demeanor.

• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.

• Self-motivated and able to work independently with minimal supervision.

• Flexibility to assist with a variety of tasks beyond mending, including studio maintenance and events.

We hope you’ll grow with us, and if so, we envision the successful candidate performing more advanced tasks eventually like providing customers quotes and training other menders.

How to Apply
Please send us your resume or relevant work experience, letter of interest and photo examples of your work via email to hello@topstitchmending.com