Mender

We're growing our team!

Top Stitch Mending is looking for an experienced mender to join our studio. As a business rooted in sustainability, we are seeking someone who shares our commitment to mindful mending and reuse practices. If you love working with textiles and have a keen eye for detail, check out the job description below: 

Summary
We are seeking a detail-oriented and skilled Mender to join our studio team. The ideal candidate will be responsible for the meticulous repair and restoration of textiles and garments using various hand-sewing and machine sewing techniques. This role is a vital part of our operation and includes both hands-on mending and a range of studio management and customer service tasks. The Mender will help maintain a welcoming, organized studio space and serve as a knowledgeable point of contact for our customers.

Mending work will be in person at the Top Stitch Mending studio in Church Hill, 15-20 hrs a week on Mondays, Thursdays and Fridays from 9:30-5:30. This is a 1099 contract position starting at $15/hr.

Responsibilities

Mending and preparation

• Performing high-quality mending on a variety of garments and textiles, including patching, darning, visible mending, and other repair techniques.

• Assessing items brought in for repair, communicating with customers about their needs, and determining the most appropriate mending approach.

• Preparing garments and textiles for mending, which includes measuring, cutting, pinning, ironing, and matching materials required for repairs.

• Maintaining accurate records of all mending projects, including required materials and time spent.

Studio operations and administration

• Using the company's calendar and scheduling system to manage appointments for mending drop-offs and pick-ups.

• Opening and closing the studio at the beginning and end of shifts, following established procedures.

• Maintaining a high standard of cleanliness and organization throughout the studio, including work surfaces, tools, and common areas.

• Assisting with studio set-up for customer appointments, events, and workshops.

• Running occasional short errands, such as purchasing sewing supplies.

• Answering customer inquiries, providing information about our mending services and the company.

• Preparing the studio for sewing classes, including setting up machines, organizing materials, and assisting instructors as needed.

Qualifications

• Proven experience in textile mending, sewing, and tailoring, with strong knowledge of various fabrics and repair techniques.

• Proficiency with both hand-stitching and operating sewing machines.

• Excellent eye for detail to ensure high-quality, professional repairs.

• A passion for sustainable fashion and our company's mission.

• Exceptional customer service skills and a friendly, approachable demeanor.

• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.

• Excellent communication skills and the ability to work in a collaborative environment.

• Self-motivated and able to work independently with minimal supervision.

• Flexibility to assist with a variety of tasks beyond mending, including studio maintenance and events.

We hope you’ll grow with us, and if so, we envision the successful candidate performing more advanced tasks eventually like providing customers quotes and training other menders.

How to Apply
Please send us your resume or relevant work experience, letter of interest and photo examples of your work via email to hello@topstitchmending.com